Effective case management is crucial for some associations and nonprofits to ensure that they deliver seamless, personalized experiences to their members, donors, and other stakeholders. Whether it’s providing support for a member inquiry, resolving a donor’s concern, or managing a… Read More »Case Management for Associations and Nonprofits
As event organizers strive to provide value to their attendees, the use of artificial intelligence (AI) is emerging as a key factor in optimizing the event experience. AI can personalize interactions, streamline event management, and create memorable experiences for participants,… Read More »Optimizing Attendee Experience with AI During Events
Virtual And Hybrid Events with AI Virtual and hybrid events have become an essential part of the event planning landscape, especially as associations and organizations embrace the flexibility and reach that these formats offer. While in-person events will always have… Read More »Using AI to Enhance Virtual and Hybrid Events
Subject Matter Experts in Artificial Intelligence Artificial intelligence (AI) is transforming industries across the globe, from healthcare to manufacturing, education, and beyond. While the role of engineers and developers in creating AI systems is well understood, it’s becoming increasingly clear… Read More »The Critical Role of Subject Matter Experts in Artificial Intelligence
What is Computer Vision? Computer Vision is a branch of artificial intelligence (AI) that enables computers and systems to interpret and understand the visual world. By processing images and videos, computer vision allows machines to analyze, classify, and make decisions… Read More »Computer Vision
Understanding the Salesforce Ecosystem for Nonprofits Salesforce is a powerful tool that has revolutionized the way organizations manage relationships, data, and operations. While it’s commonly used by businesses across industries, nonprofits are increasingly turning to Salesforce to drive their missions… Read More »The Ultimate Guide to Salesforce for Nonprofit Growth
What is Agentforce? Salesforce has long been known for its powerful CRM and platform solutions, but recent innovations are taking user experience to the next level. One such innovation is Agentforce, an AI-driven tool that is transforming how users engage… Read More »What is Agentforce and Why Should Salesforce Users Care?
Replacing an association management system (AMS) is no small feat. From evaluating software options to customizing features and training staff, the process is complex. However, amid all the moving parts, data migration—the process of transferring your organization’s data from the… Read More »Why Data Migration Should Be the Top Priority When Replacing Your AMS
Associations and nonprofits can no longer afford to overlook the importance of providing an optimized mobile experience. With mobile devices becoming the primary means of browsing, shopping, and engaging online, delivering a seamless mobile experience is essential for organizations looking… Read More »Mobile Optimization for Salesforce Commerce Cloud
Associations and nonprofits face the challenge of maintaining meaningful relationships with their supporters, whether they are donors, members, or volunteers. The key to this is providing a seamless, unified experience across every touchpoint, from your website to social media, email… Read More »Omnichannel Experience with Salesforce Commerce Cloud