If you are an association or nonprofit organization that is adopting the Salesforce platform, Trailhead is a great way to get users up in running quickly. Trailhead is an e-learning platform used to teach individuals how to use the numerous product offerings, tools, and technologies offered by Salesforce.
Trailhead provides interactive tutorials, exercises, and exams to help users better understand and learn how to use the different products and toolsets. You can find a plethora of information, exercises, and tutorials on how to best use Sales Cloud, Service Cloud, Marketing Cloud, Lightning, Experience Cloud, Einstein, and many other offerings.
Salesforce categorizes their content into modules and trailmixes making it easy for the learners to select the right paths based upon their experience and business needs. Trailhead is a great way for associations and nonprofits to learn Salesforce and better utilize the platform. It’s also a great way to onboard new employees that are not familiar with the Salesforce platform. And if you are considering getting certified on the Salesforce platform they provide tracks for Salesforce administrators, architects, developers, marketers, consultants and designers.
Trailhead offers several benefits, including:
- Learn at your own pace: Association staff oftentimes wear multiple hats and time is always of an essence. Trailhead is open 24×7, 7 days a week! You can learn at your own pace and on your own schedule.
- Easy to use: Salesforce has done a great job making the platform easy to use. It offers interactive tutorials and exercises that even your most novice users can understand.
- Online collaboration: Trailhead has a large and active community of users who share tips on best practices, ask questions, and even offer meetups.
- Access anytime: If you have access to an internet browser, you can use Trailhead.
- Targeted content: Trailhead offers a wide variety of content that is targeted to novice users to more advanced users. It can also be a great way to get a better understanding of features, functionality and the Salesforce user experience.
- Gamification: Trailhead gives their users badges as they make their way through the different tracks. It’s a fun and interactive way to learn.
- Cost: Trailhead is a cost-effective way for associations to train their employees because it’s free.
To find out more information on Trailhead visit their website at https://trailhead.salesforce.com
For additional information on Salesforce for associations, contact Systems Rewired. We are a Salesforce consultant company that are experts at the association and nonprofit marketplace.